Pricing
Flat tiers. Real numbers. No quote-only on the standard plans. One "device" equals one host, switch, printer, API endpoint, VM, or container — however many sensors it carries.
Free
Up to 10 devices
- All sensor protocols (SNMP, ICMP, HTTP/S, SSH, WinRM, DNS, TCP, SSL)
- Custom-script framework (exec, HTTP-JSON, webhook-push, Prometheus scrape, Docker)
- Auto-discovery (IP range, SNMP walk)
- Email alerts
- 30-day metric retention
- Up to 3 users
- Community support
Office
Up to 100 devices · $0.29/device
- Everything in Free
- Slack, Microsoft Teams, PagerDuty, Discord, Opsgenie alerts
- Web Push notifications (PWA)
- Auto-discovery with scheduled rescan
- 1-year metric retention
- Unlimited users
- Email support (next business day)
Business
Up to 500 devices · $0.16/device
- Everything in Office
- Federation across multiple sites / tenants
- LDAP, SAML (Entra ID / Okta / Google), OIDC SSO
- Role-based access control
- REST API access
- SLA PDF reports · CSV / HTML export
- 5-year metric retention
- Priority email support (same business day)
Enterprise
Unlimited devices
- Everything in Business
- Custom SLA with uptime credits
- Dedicated support contact
- Volume pricing
- White-label portal Q3 2026
- Air-gapped install supported
- Custom retention
Monthly billing only. No annual lock-in.
Frequently asked
What counts as a "device"?
A device is anything Jallarhorn monitors: a host, a switch, a printer, an API endpoint, a VM, a container. A device can have many sensors (CPU, memory, disk, ping, HTTP check). The license server enforces device count; the sensor scheduler tolerates temporary overage gracefully, so a single over-instrumented host will not blind your NOC.
What happens when I hit the device ceiling?
New devices past the tier ceiling are rejected with a clear error on adoption. Existing devices keep monitoring. No silent data loss. You upgrade when you choose to, not when the bill forces you to.
How does the trial work?
Office and Business each include a 30-day free trial. We collect a payment method up front so the transition to paid is seamless, but no charge runs during the trial. Cancel any time in those 30 days and you are never billed. After day 30 we run the first monthly charge on the day-of-month you signed up and bill on that day every month thereafter.
What is the cancellation policy?
Cancel from your billing portal at any time. The cancellation takes effect at the end of your current monthly cycle — you keep full access until that date and no further charges run after it. We do not refund partial months. Full details: refund and cancellation policy.
Do you offer annual billing?
Not at this time. Monthly only, with no contract. We may add annual billing once enough customers ask for it; if it does ship, it will not require a discount that distorts the per-month price.
How does billing work?
Card and ACH supported through the self-service billing portal. Upgrades prorate immediately; downgrades apply at the next renewal. You can switch tiers, update payment methods, and download invoices from the portal.
Can we self-host?
Yes. The installer for Windows, Linux, or macOS sets Jallarhorn up on your own infrastructure. Enterprise customers can run fully air-gapped — an offline-bundle installer is available on request. See install docs.
What is not included in any tier?
Things we do not yet have: native NetFlow / sFlow / IPFIX collection (on the Q3 2026 roadmap), SOC 2 attestation (not pursued yet), native iOS or Android apps (PWA only). We list these plainly rather than implying they exist.
Start on the free tier.
10 devices, all protocols, no trial countdown. Stay on Free indefinitely. The only billing event is automatic upsizing if your device count climbs past 10 — and you can disable that in Settings.